Effective Date: 30/04/2026
1. Overview
Crystal India Global is an export-oriented company specializing in engineering and industrial products. This Shipping Policy outlines our shipping process and delivery terms.
2. Order Processing
- Orders are processed after confirmation and advance payment (if applicable)
- Processing time varies based on product type and quantity
3. Shipping Methods
We ship globally using trusted logistics partners via:
- Sea Freight
- Air Freight
- Courier Services
4. Delivery Time
Delivery timelines depend on:
- Order size and customization
- Destination country
- Shipping method selected
Typical delivery ranges from 7 to 45 business days.
5. Shipping Charges
Shipping costs are calculated based on:
- Product weight and volume
- Destination location
- Mode of transport
Shipping charges will be shared in the quotation.
6. Packaging
We use export-grade packaging to ensure product safety during transit.
7. Customs & Duties
- Import duties, taxes, and customs charges are the responsibility of the buyer
- Customers must comply with their country’s import regulations
8. Shipment Tracking
Tracking details will be shared once the order is dispatched.
9. Delays
We are not responsible for delays caused by:
- Customs clearance
- Natural disasters
- Logistics disruptions
10. Damaged or Lost Shipments
If products are received damaged, customers must notify us within 48 hours with proof (images/videos).
11. Contact
For shipping-related queries:
Email: indiraspatil444@gmail.com